Effective from date: 2 January 2015
Information We Collect
You are free to explore the Websites without providing any personal information about yourself. When you request a catalogue, purchase from us, or use our forums and Facebook group, we request that you provide Personal Information about yourself, and we collect Navigational Information.
“Personal Information” means any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself. Personal Information can also include information about any transactions, both free and paid that you supply when purchasing from our website or request a catalogue.
“Navigational Information” means information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Please see the “Navigation Information” section below.
Information About Children
We collect information on players through the membership forms that each individual (of any age) needs to fill out before playing laser tag. This is a requirement of our insurance. The membership forms are filed. If you believe that we have collected information unnecessarily, please contact us at rogue@gizmo3Dprinters.com.au, so that we may discard the information.
When making a booking with us, we will ask you only for details pertaining to your event that we need to successfully provide the service to you that you request. By booking with us, you agree that Laser Commando may collect, maintain, and use the information in order to provide the service to you.
How We Use Information We Collect
We Never Sell Personal Information
We will never sell your Personal Information to any third party.
Use of Personal Information
a) improve your browsing experience by personalizing the Websites;
b) send information (other than marketing communications) which we think may be of interest to you or that you have opted into receiving by post, email, or other means. This information includes notifications by phone or email.
c) send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you; and
d) provide other companies with statistical information about our users – but this information will not be used to identify any individual user. In addition, we may share data with trusted partners to contact you based on your interest to receive such communications, help us perform statistical analysis, send you email or postal mail, or provide customer support. Such third parties are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information.
Use of Navigational Information
We use Navigational Information to operate and improve the Websites. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about Laser Commando services.
Customer Testimonials and Comments
We post customer testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer's consent via email prior to posting the customer’s name and testimonial.
Use of Credit Card Information
We use a third-party service provider (PayPal) to manage credit card processing. This service provider is not permitted to store, retain, or use the information you provide except for the sole purpose of credit card processing on our behalf.
We employ other companies and people to provide services to visitors to our Websites on our behalf and may need to share your information with them to provide information, products or services to you. Examples may include removing repetitive information from prospect lists, analyzing data, providing marketing assistance and providing customer service. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and customer data handling policies.
Security of your Personal Information
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. When sensitive Personal Information (such as a credit card information) is collected on the completion of you making a booking, it is protected by our third-party e-commerce provider.
Social Media Features
We may offer publicly accessible message boards, blogs, and community forums. Please keep in mind that if you directly disclose any information through our public message boards, blogs, or forums, this information may be collected and used by others. We will correct or delete any information you have posted on our servers if you so request, as described in “Opting-Out and Unsubscribing” below.
Retention of Personal Information
We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about our company, products or services. We retain information about our customers for as long as we need it to provide service to the customer. We will delete this information from our servers at an earlier date if you so request, as described in “Opting-Out and Unsubscribing” below.
International Transfer of Information
We only offer services locally within Brisbane, Australia. Should we use the services of global suppliers to assist us in achieving our business goals, we may transfer and access Personal Information from around the world, including Australia. If you are in the European Union, or other regions with laws governing data collection and use, by providing your personal data to us, you consent to the transfer to, processing, and storage of your personal information in Australia and other countries, the privacy laws of which may be considered less strict than those of your region. This consent applies in addition to other legal grounds for transfer, processing and storage of your personal information, such as for contract fulfilment purposes.
If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all the Visitor Information and other information gathered by Laser Commando on the Websites.
We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights or to comply with a law, court order, or legal process.
We use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize pages on our Websites, or register for our store, a cookie helps us to recall your specific information on subsequent visits.
When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Websites. We keep track of the pages you visit on the Websites, in order to determine what parts of our store and the Websites are the most popular. This data is used to deliver customized content and advertising on the Websites to visitors whose behavior indicates that they are interested in a particular subject area.
Opting-Out and Unsubscribing
Reviewing, Correcting and Removing Your Personal Information
If you provide us with your Personal Information, you have the following rights with respect to that information:
To review the user information that you have supplied to us
To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
To request that your user information not be used to contact you
To request that your user information be removed from any solicitation list that we use
To request that your user information be deleted from our records
To opt out of being solicited by the Websites or third parties
To exercise any of these rights, please contact us at firstname.lastname@example.org or by mail to Laser Commando, 135 Scout Rd, Kurwongbah QLD 4503. We will promptly change, correct, or delete your information.
To Unsubscribe From Our Communications
You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our emails or by sending us an email at email@example.com - please include Attention: Privacy in the email subjectline. Customers cannot opt out of receiving transactional emails related to their account with us or our store.
Questions about these Privacy Policies should be sent to us through firstname.lastname@example.org